Data Controller

The controller responsible for the processing of personal data through this website is:

Danube Peptides
Viehtriftgasse 14/2, Tür 15
1210 Vienna, Austria
Email: info@danubepeptides.com
Phone: +43 660 6090546

Service Providers and Data Processors

To operate the Danube Peptides website and provide our services, we may use selected third-party service providers that process personal data on our behalf or as independent controllers where applicable.

These services may include:

• WordPress and WooCommerce – website operation, customer accounts, checkout, order processing, and store functionality.
• Website hosting provider – hosting infrastructure, server operation, backups, security, and technical availability.
• SMTP / email service provider – delivery of transactional emails, order confirmations, payment instructions, customer notifications, and administrative messages.
• CoinGate – cryptocurrency payment processing and transaction confirmation where customers choose cryptocurrency as their payment method.
• Banking / SEPA services – processing of bank-transfer payments and related transaction information.
• Shipping and delivery providers – delivery of customer orders and shipment tracking.
• Google Tag Manager / Google Tag – website measurement or analytics only where enabled and only subject to the applicable consent requirements.
• Newsletter / email marketing provider – where a customer voluntarily subscribes to marketing communications.

Only the personal data reasonably necessary for the relevant service is shared. Service providers are expected to process personal information in accordance with applicable data-protection requirements.

Payment Information

Danube Peptides currently offers SEPA bank transfer and cryptocurrency payment options.

For SEPA bank transfers, payment and transaction information may be processed by the relevant banking institutions involved in the transfer. Customers are instructed to use their order number as the payment reference.

For cryptocurrency payments processed through CoinGate, relevant transaction information may be transmitted to CoinGate in order to create, confirm, and process the cryptocurrency payment.

Email and Transactional Communications

Danube Peptides uses the email address orders@danubepeptides.com for transactional and order-related communications. These communications may include order confirmations, payment reminders, cancellation notices, batch or COA notifications, shipping updates, and administrative notifications.

Transactional emails are necessary for the processing and fulfilment of customer orders and are separate from optional marketing communications.